If you would like to immediately cancel your subscription and flag the account for a permanent deletion with no options for recovery, follow the steps below.
Before proceeding further, please remove all visitor tracker and Page/Link tracker codes from your website. Ensure that the code(s) no longer show up in the “source code” of your website. You can right-click on a web page, select “View Source” from the menu, and search for TraceMyIP. If you have a premium subscription and an invisible tracker option is enabled, disable it first for all projects.
Free subscriptions
Free subscriptions are renewed manually, and if not renewed, the system will automatically close your account and later delete the entire account and all data automatically. However, if you need to cancel your free subscription immediately:
- Login to your account
- Navigate to “My Projects” page and delete all your projects
- Discontinue using your account and disregard any system email messages about your account
- The system will automatically delete your account and all data once it’s flagged as unused
PayPal subscriptions
If you have a yearly PayPal subscription, your account will be automatically closed at the end of the subscription period.
If you have recurring PayPal payments, please follow the steps below.
- Log in to your TraceMyIP account
- Go to “My Projects” page and delete all projects
- Log in to your PayPal account that was used to purchase your subscription
- Locate the original subscription transaction
- Cancel recurring payments
- Stop using your TraceMyIP account
- The system will flag your account for permanent deletion.
Credit card subscriptions (recurring only)
- Login to your TraceMyIP account
- Go to “My Projects” page and delete all projects
- On the account status page, scroll the page to the bottom and click on the [Manage Subscription] link
- On the bottom of the page, click on the [Cancel] and proceed with the instructions
- Your account will be canceled and flagged for permanent deletion.
Once your account is deleted, there will be no option to recover your account since the system does not retain any data or account information after the deletion command is executed. All data about an account is permanently erased from all storage facilities.