FAQ

If you are having issues with your login information you have 2 options: If you have your user ID available, you can recover your password by entering your login …

If you have an active website tracking project and your tracker collects real-time visitor statistics data, some logs are rotated, meaning the older data is gradually replaced by the new …

Customer question: What’s the difference between JavaScript and HTML visitor tracker codes? Answer: the limit in functionality when using HTML visitor tracking. Advantages of using JavaScript visitor tracking vs HTML …

Customer question: How do I determine if a website visitor is using a VPN? Solution: look for a specific icon indicator on website visitor tracking logs Detecting VPN or Proxy …

Customer question: I want to find a way to only allow unique IP addresses to visit a page. When they are returning and based on the IP, they should be …

When using PayPal as a source of funding for your subscription, there will be 2 different methods to upgrade your subscription level Upgrading monthly recurring payments subscription If you have …

delivers a wide range of features that help website owners not only collect essential website visitor IP statistics but to perform other helpful tasks, such as controlling access to website …

If you are randomly, frequently, or suddenly being logged out of your account without a specific pattern, then there could be multiple reasons involved as to why this happens. This …

Blocking an IP address is a frequently required function that can help web publishers with various scenarios where some type of visitor access control is required. These scenarios can utilize …

The Visitor Tracker traffic log is ONE of the several log types that utilizes to store the website tracking data. This log is adjusted depending on the account subscription level …