When using PayPal is a source of funding for your TraceMyIP subscription, there will be 2 different methods to upgrade your subscription level
Upgrading a monthly recurring payments subscription
If you have a premium recurring TraceMyIP subscription that is paid on month-to-month basis, you can update your subscription level following the steps below:
- Logout from your TraceMyIP account
- Login to your PayPal account
- Locate the original subscription transaction and cancel your current PayPal subscription payment profile
- Wait for 10-15 minutes and then log back into your TraceMyIP account. If you are presented with a subscription renewal page, then this confirms that your current subscription has been successfully cancelled and is ready for an update
- Select the new desired level of TraceMyIP subscription. The PayPal subscriptions can both be upgraded and downgraded
- Following the payment, you may need to wait up to 20 minutes for PayPal to update your TraceMyIP account. If your account is not instantly upgraded, logout and log back in after about half an hour
* Note that at the time of an upgrade, you have an option to save money by using yearly payments instead of monthly.
Upgrading a yearly prepaid non-recurring subscription
If you are paying once a year for your subscription, you can instantly upgrade your subscription level by paying for the difference in cost until the next yearly payment date. Upgrading your yearly subscription does not extend nor change the time of your original yearly subscription renewal date. If for example your yearly subscription ends in 2 months, upgrading your subscription will only cost the difference in price for the next 2 months of service.
To upgrade your yearly subscription, follow these steps:
- Login in to your TraceMyIP account
- Using the main menu, navigate to [My Account] => [Upgrade Subscription]
- Select the new desired level of TraceMyIP subscription. The PayPal subscriptions can both be upgraded and downgraded
- Proceed to the PayPal payment procedure
- Once payment is made, please allow up to 20 minutes for PayPal to update your TraceMyIP account.
Once you have completed a subscription upgrade, you can download a copy of your invoice. All invoices are stored indefinitely under on account as long as your account is used.