Why TraceMyIP is not detecting all IP visits

TraceMyIP is a reliable tool in recording all visitor IP activity, regardless of the network, OS and a browser software that the visitors use. It is used on a daily basis by tens of thousands satisfied individuals and private and government organizations.

TraceMyIP not detecting all visitors

The government organizations across the globe, and particularly the law enforcement units, rely on TraceMyIP because of its ability to capture the real IP traffic with accuracy that other website visitor traffic statistics services cannot offer. This is because the IP tracking service is designed and optimized to even capture IPs that are hidden behind some proxy servers and firewall software.

If you are comparing the data from TraceMyIP to another software that captures IP addresses, such as server side software that’s available on your hosting server or a native application within the WordPress, then there will be a difference.

The primary differences between TraceMyIP and

the server side IP tracking

When comparing other website statistics software already installed on your website to TraceMyIP data, you will notice a difference in IP address information and the total number of IP visits captured. If you are monitoring your IP traffic with a server side software such as that provided by your website hosting environment or a WordPress built-in statistics, TraceMyIP will show a more accurate representation of website traffic statistics, IP numbers and will most likely show lower visitations volumes. This would be due to the differences outlined below.

  1. TraceMyIP is designed to capture only real human activity visits and the major bots activity to reflect on a highly accurate picture of website visitations and success. On the other hand, the server side statistics simply captures all connections to a website, which include various bots and scripts that mimic human visits for data harvesting. Data harvesting generally amounts to about 30-90% of all connections to any given website. Therefore this renders a server side statistics highly inaccurate and evaluating a real human traffic. When mixed human and data harvesting activity is captured by statistics software, it also unnecessary uses an excessive amount of log storage space, capturing the data that is irrelevant for an evaluation of a website success.
  2. TraceMyIP  IP tracking algorithms are designed to capture real IP addresses that can be concealed behind proxy server connections, tunneling networks or faked. The server side statistics on the contrary captures any data that is provided to a server, whether it’s authentic or not.

If you believe that there are other reasons for TraceMyIP not recording all visits, please proceed to read the information below.

Ensuring that your visitor tracker is capturing ALL visitor IPs

If your tracker code was installed properly and in the proper format, there should be no issues with getting the data on vast majority of real human activity. Keep in mind that TraceMyIP captures data ONLY on real visitors that actually browse your website with real web browsers and interact with your website otherwise. Only the real human activity and major bots activities are captured to provide you with an accurate data.

detecting all ip visits

If you are comparing to a server side statistics, keep in mind that generally about 20-40% of connecting IPs are not real human activity. Most commonly the artificial visits on your log are coming from bots or scripts that regularly scout pages on the web for data harvesting. They are designed to fake human activity in order for servers to allow for data harvesting. On the contrary, TraceMyIP will actually allow you to know the true and more accurate picture of your website traffic.

Here are other situations and reasons why TraceMyIP  may not capture some visits

  • Your visitor tracker code may not be installed properly. When a visitor tracker code is installed in the header or a footer of your website and you have disabled an “invisible tracker” option, the tracker icon must show on ALL pages of your website, including your mobile and desktop versions. Check your website tracker installation. It is strongly suggested to install the visitor tracker in the header of the website to provide consistent tracking results. If you need a hidden tracker option for loading the tracker in the header of your website, you can enable it by using an invisible tracker option.
  • Your website tracker is installed in the footer of the website, after a slow loading content. This prevents the tracker code from being loaded into your website visitors browsers. Your website may load just find on your end, but for other visitors it can be loading very slowly. The reason for other devices having an issue downloading your website content and the visitor tracker code can be as follows
    • Not all visitors that come to your website have an optimum quality Internet connection. Some ISP providers are notorious for dropping data packets resulting in partial loading of website content. The more content and media you have on your pages, the more chances of this occurring
    • International visits will always have slower web page response because of the distance from their original Internet connection to your website server. This is because the Internet connection must be routed through dozens and even hundreds of servers until it reaches your website server
    • You are using a web server that hosts a large number of websites that share the same hosting environment with your website. This means that depending on the time of the day or amount of visitor traffic that other websites incur, your website might lose its ability to load for your website visitors. This is especially true if you are buying an inexpensive website hosting plan
  • If you are using a CMS system like WordPress, some plugins, such as those that cache your website for faster loading or cloud distribution, may interfere with TraceMyIP tracker. Some other plugins may simply corrupt the HTML source code, also resulting in inconsistent tracking data provided by TraceMyIP. It is generally recommended to use the least amount of CMS plugins to prevent any conflicts and unnecessary background processing. Avoiding excess usage of plugins increases the website loading speed and helps to avoid plugin conflicts.
  • Some visitors have an antivirus or ad blockers installed on their devices. Depending on the device software and browser configuration, the visitor statistics trackers can be blocked from getting data about these users.
  • If TraceMyIP does not detect your own visits to your website(s), make sure you
    • Disable own IP blocking in your TraceMyIP console
    • Temporarily disable your device’s ads blocker and/or antivirus software to verify whether it is causing an issue
    • Empty your browser’s cache to ensure your browser is loading your website properly
  • You may have configured TraceMyIP to suspend tracking of certain visitors. Here are some TraceMyIP features and options that can prevent your visitor tracking from capturing ALL visitor tracker data
    • IP Blocking feature is used to block visitor tracker from capturing activity of specific IPs or your own browser(s). This feature can be enabled or disabled via your TraceMyIP console by navigating to “My Account > General Settings” and scrolling down to IP Blocking section
    • Selective GEO Tracking option can be configured to capture or ignore visits from specific countries or regions. It can be activated or deactivated by navigating to “My Projects” page, clicking on the “edit” link for your project and adjusting “Selective GEO Tracking” options
    • Advanced Tracking Settings (+GDPR) global account tracking options allow to configure the tracking engine to capture visitor traffic under specific conditions. Advanced Tracking Settings can be adjusted by navigating to “My Account > Advanced Tracking Settings”. It can be reset to default by selecting an option called “Do not apply GDPR presets and use your own custom configuration.”

If you believe that you have verified your tracker settings and all options associated with it and your visitor tracker is still not working as expected, please don’t hesitate to submit a technical support ticket and you will be provided with an assistance in troubleshooting.


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