Visitor Tagging is a feature that allows attaching visitor identification information such as a visitor name, contact information, or a physical address to an IP address or a computer ID. This allows us to quickly identify a specific person or an organization on the tracker logs.
Visitor tagging lets you to track visitor IPs and their changes in real-time across all websites that are being set up under your account. Visitor tagging also features visitor alerts, which produce visual or email notifications when a tagged visitor has accessed any of your websites.
To tag a visitor, TraceMyIP uses a feature called “IP Tracking Address Book”. It allows attaching any personal or organization identification information (including notes) to an individual computer’s IP address or a machine ID.
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Tagging a website visitor
- Navigate to any of the following logs: Visitor List, Page Loads, Visitor Maps, Came From, Keywords, Campaigns
- Locate a visitor IP address that needs to be tagged
- There will be 2 options to tag a visitor
- ALERTS – allows TAG IP (see #2 below) and simultaneously sets up visual and email alerts for a website visitor. When Alerts are configured, you can receive console popup notifications and email notifications when a specific visitor accesses any of your website pages
- TAG IP – set up IP tagging without email alerts. TAG IP simply allows attaching a visitor name or a visitor contact and physical address information to an IP address so that it’s visible alongside the visitor IP address tracking reports.
- To view ALL tagged visitors, navigate to “My Contacts” and click on the “tag” selector button on the left to view all address book entries that contain visitor IP tags.
You can view a tagged visitor activity across all of your websites that are being tracked under the same TraceMyIP account by clicking on the “Activity” link for each listed address book entry.
Note that the IP Tagging feature relies on the amount of data log space available. When your log space reaches its full capacity, the older data is deleted allowing for new data to be stored. The deleted data may contain older visitor activity that might become unavailable when using the Visitor Tagging feature. To increase your tracking log space, you can upgrade your subscription if more visitor data retention is required.
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