FAQ

Learn why your own site visits might not be labeled as "My Visit" and how TraceMyIP accurately distinguishes between user and visitor activity using browser cookies, not IP alone.

WordPress plugin is an advanced website visitor tracking system integration that is specifically created for WordPress.  The plugin combines TWO tracking systems into one: Website Visitor Tracking using an advanced …

Over the years, has been evaluated by various users and independent online sources for its range of features, performance, and reliability. The following is a summary of the feedback and …

When you analyzed your website’s traffic logs, you might have noticed a curious domain popping up: googleusercontent.com. At first glance, it can be a bit puzzling. Why is Google …

The Visitor Page Loads report may display varying IP address locations for the same visitor due to updates in the GeoIP database provided by Internet Service Providers (ISPs). When visitors …

Is it possible to acquire physical street addresses of website visitors? This question can have a “yes” or “no” answer. It depends on the situation and …

If you are having issues with your login information you have 2 options: If you have your user ID available, you can recover your password by entering your login …

Resolving the issue with website cache and visitor analytics and tracking services To fix the issue with tracking not working when using website cache programs and allow the visitor tracker …

If you have an active website tracking project and your tracker collects real-time visitor statistics data, some logs are rotated, meaning the older data is gradually replaced by the new …

Customer question: What’s the difference between JavaScript and HTML visitor tracker codes? Answer: the limit in functionality when using HTML visitor tracking. Advantages of using JavaScript visitor tracking vs HTML …